Frequently Asked Questions

Yes. Our minimum order quantity (MOQ) is 50 pieces per product, with mixed sizes and colors accepted within the same order. This flexibility is ideal for independent pet stores, vet clinics, and boarding facilities testing new product lines.

50 pieces per product. You can mix sizes (S/M/L/XL) and colors to match your customer demand. We understand that independent stores need flexibility, so we don’t require large single-SKU commitments.

Yes, we offer private label services including custom packaging, hang tags, and branding. Please contact us with your requirements for a detailed quote.

We ship FOB Ningbo, China. We accept T/T payment: 50% deposit to confirm the order, 50% balance before shipment. For larger orders, we can discuss alternative payment arrangements.

Standard lead time is 25–35 days after order confirmation and deposit receipt. This includes production, quality inspection, and packaging. Rush orders may be available — please inquire for specific timelines.

Yes. Our textile products (harnesses, beds, towels) comply with US Consumer Product Safety Commission (CPSC) textile standards. Our silicone products use food-grade materials. We work with certified manufacturers and can provide compliance documentation upon request.

We specialize in daily care products for senior dogs and dogs with mobility challenges: lift-assist harnesses, hind leg support harnesses, orthopedic bolster beds, silicone paw covers, interactive snuffle mats, and quick-dry grooming towels. All products are non-medical daily care items — no FDA registration required.

Email us at sales@loyalbondpet.com or WhatsApp +8615706802495. Please include: product names/quantities, target sizes/colors, destination port, and any customization requirements. We typically respond within 24 hours.